Product Inquiry
  • Item name: [Samducksa] Head for CrazyDongpal lever
  • Item price:$3.00
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wrong diameter of head for CrazyDongpal lever
Ilya Lukanin
2024-11-17
Hits : 787
Good day. The head (activator) for the lever ordered by me in order 20241017_CE4_0000025 has the wrong diameter. It is 14.9 instead of the declared 15.3 which makes the activator defective it is impossible to use it. How can we solve this problem? I would probably need a coupon so that I could order this activator in my next order (if it has the right diameter of course). I can provide proof if necessary of course.
IST MALL 2024-11-18
Hello, Ilya Lukanin
We have a photo of the dimensions of the actuator in question, I will send it to you via e-mail for confirmation.
However, you don't need to place an order.
Since you said you got the wrong one, we'll send you the right one.
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